Frequently Asked Questions
The honest answers to the questions every importer asks before buying from China.
How do I know AZ Traders is not a scam itself?
Our founder, Syed Siraj Hussain, is a Pakistani entrepreneur who has lived and worked in Guangzhou since 2017 – he is not anonymous, and you can verify him and our office in person or on a video call before you send anything. We also publish real client photos and Google reviews, not stock images or invented testimonials.
What happens if the supplier turns out to be fake or unreliable?
That is exactly what we check before you pay. Our team visits the factory in Guangzhou, confirms the business is real, and inspects sample goods. If something looks wrong, we tell you before any money leaves your country, not after.
When do I actually have to pay?
Only after we have verified the supplier and you have approved the product and price. We do not ask for payment upfront based on a suppliers claims alone.
What if my goods are damaged or wrong when they arrive?
We physically inspect your goods before they leave China, so problems get caught early, not after a multi-week shipment when it is too late to fix.
What does DDP actually mean and is it really all-inclusive?
DDP means Delivered Duty Paid – the price we quote you includes shipping, customs duty, and clearance to your address. You should not be hit with a surprise customs bill when your shipment lands.
Can you give me a shipping rate right now?
Not without details, and we would be lying if we tried. A real rate depends on product, total weight, carton count, CBM, battery or liquid content, and destination.
Do you only work with sellers on Amazon, Daraz, or TikTok Shop?
No, we work with importers, wholesalers, and small businesses too. Marketplace fulfilment is one part of what we do, not the only part.
Which countries do you ship to?
We ship worldwide from Guangzhou, with established routes to Pakistan (Karachi, Lahore, Sialkot, Faisalabad, Gwadar), Saudi Arabia, and Oman.
How do I get started?
Message us on WhatsApp with what you want to buy or ship.
Still have a question?
Message us directly – a real person on the ground in Guangzhou will reply.